Privacy Policy

How Acacia Path Advisory collects, uses, and protects personal information.

1. Data controller

Acacia Path Advisory Pty Ltd
Office 7, 76 Placeholder Street, Melbourne VIC 00000
Email: info@service-acaciapath.click
Phone: +61 3 0000 3070

We are the data controller for personal information collected through service-acaciapath.click and through direct consulting enquiries.

2. Information we collect

Information you provide: Name, email address, phone number (if supplied), business details, and message content when you submit our contact form or correspond with us by email or phone.

Automatically collected: IP address, browser type, device information, pages visited, and referral source through essential and analytics cookies (see our Cookie Policy).

Consulting clients: Additional business and financial information required to deliver engagements, as specified in engagement agreements.

3. How we use your information

  • Respond to enquiries and schedule consulting engagements
  • Deliver consulting services under signed agreements
  • Improve Site content and understand visitor behaviour (with consent for analytics)
  • Comply with legal obligations

We do not sell personal information to third parties.

We process personal information based on your consent (contact form, analytics cookies), contractual necessity (delivering consulting services), and legitimate interests (Site security and basic analytics where permitted).

5. Retention

Enquiry form submissions are retained for 24 months unless a consulting relationship is established. Client project records are retained for seven years after engagement completion, or longer where required by law. Analytics data is retained for 14 months.

6. Your rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you may:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for analytics cookies (via our cookie banner or browser settings)
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact info@service-acaciapath.click.

7. International transfers

Our Site is hosted in Australia. We do not routinely transfer personal information overseas. If an engagement requires sharing data with an international partner, we will notify you and obtain consent where required.

8. Security

We use HTTPS encryption, access controls, and secure storage for client records. No transmission method is completely secure; we cannot guarantee absolute security.

9. Third-party services

We may use third-party analytics providers when you accept analytics cookies. Their processing is governed by their privacy policies. Essential hosting and email services process data on our behalf under contractual confidentiality obligations.

10. Children

Our Site and services are directed at business owners. We do not knowingly collect information from individuals under 18.

11. Changes

We may update this policy periodically. Material changes will be noted on this page with an updated date.

Last updated: August 2025